Frequently Asked Questions

Everything you need to know about brewing the perfect cup at home with Sigma Coffee.

How long does shipping take for fresh coffee beans?

To ensure maximum freshness, we roast our beans in small batches. Orders are typically processed within 24-48 hours and delivered via standard shipping within 3-5 business days.

Do you offer a subscription service for home brewers?

Yes! Our 'Sigma Select' subscription allows you to choose your favorite blends and delivery frequency, saving you 15% on every order. You can pause or cancel at any time.

What is your return policy for coffee equipment?

We offer a 30-day return policy on all unused brewing equipment and accessories in their original packaging. Please note that opened bags of coffee beans cannot be returned due to food safety regulations.

Are your coffee beans ethically sourced?

Absolutely. Sigma Coffee is committed to sustainability and direct-trade practices. We work closely with farmers to ensure fair wages and environmentally friendly cultivation methods.

Which grind size should I choose for my home setup?

We offer Whole Bean for maximum freshness, Coarse for French Press/Cold Brew, Medium for Drip/Pour Over, and Fine for Espresso. If you are unsure, we recommend Whole Bean and a quality home grinder.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.